Support

Get answers to your questions about The Harry Potter Magic Caster Wand: setup, troubleshooting, your account, and using the wand.


✨ Setup

Magic Caster Wand supported devices

About the Magic Caster Wand

Set up your Magic Caster Wand

Charge your wand and wand box

Install the Magic Caster Wand app

How to connect Muggle devices

Connect to a Wi-Fi network


✨ Troubleshooting

Can't connect my Magic Caster Wand

Can't log in to Magic Caster Wand app

Troubleshoot the Magic Caster Wand app


✨ Account

Create a Magic Caster Wand account

Log in and log out

View your Magic Caster Wand account

Magic Caster Wand serial number

Privacy Policy and Terms of Use


✨ Using the wand

Cast spells with the Magic Caster Wand

Cast smart light spells

Magic Caster Wand duelling

Earn points and level up